Privacy Policy

Last updated: 2026

What we collect

When you submit a form on this site or call the phone number posted here, we collect your name, phone number, email address, ZIP code, and a brief description of the septic work you're inquiring about. We use this information solely to return your call or email about the requested service. We also collect standard web-server logs (IP address, browser type, pages requested) for the purpose of maintaining the site and detecting abuse. These logs are retained for a limited period.

How we use it

Contact details are used to coordinate a licensed septic contractor to reach out about your request. Your name, phone number, and email address may be shared with the contractor we match to your job so they can complete the service. We do not sell your information to third parties, and we do not use it for marketing purposes unrelated to your service request.

Third parties

Certain third-party services (such as email delivery providers and analytics providers) may process your data on our behalf. These providers are contractually obligated to use your data only for the specific service we've engaged them for and to maintain reasonable security practices.

Cookies and tracking

This site uses standard cookies for functionality and, where enabled, analytics. You can disable cookies in your browser settings; some site features may not work as expected if you do.

How long we keep it

Lead information is retained for as long as we may reasonably need it to complete the requested service and follow up, then deleted. Server logs are retained for a shorter period (typically 30-90 days) unless required for security investigations.

Your rights

You can request deletion of your information by emailing contact@columbiaseptictanks.com. We will act on the request within 30 days. Depending on your jurisdiction, you may also have rights to access, correct, or restrict processing of your information — the same email address handles those requests.

Security

We use reasonable technical and organizational measures to protect your data. However, no online service can guarantee complete security. If you become aware of a specific issue, please contact us.

Contact

Questions? Email contact@columbiaseptictanks.com. This site is operated by Cosmic Phoenix LLC, Cheyenne, WY.